Warren Grace
1309 West Navajo Drive
Alabaster, Alabama 35007
Home: (205) 249-5287 | warren.grace@outlook.com

Proven Success in Systems Optimization and Strategic IT Solutions

·       Accomplished systems administrator with 12 years of experience managing server infrastructures and data-center operations across multiple platforms . Effectively plan, install, configure and optimize IT infrastructure to consistently achieve high availability and performance.

·       Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

CURRENT CERTIFICATIONS: Network+, Security+, Windows 7 Configuration,

Active Secret Security Clearance:

IA category and level IAW DoD 8570.01-M / IAT-Level II Certification.

DoD Information Assurance Security Officer (IASO)

Mission Command System Integrator (MCSI), DSC Training Phase I / II

 

Highlights of IT Skills

 

• Help Desk Support• System Administration• LAN/WAN Administration             

• System Installation• IT Management• Project Management                                  

• System troubleshooting• Configuration & Upgrade • Security Solutions

• Training & Mentoring• System Integration & Design • Policy and Planning

US Army — Hoover, AL,
Systems Administrator (2008 to present)

Systems Administrator and Information Assurance Security Officer (IASO) of a large Department of Defense (DoD) Enterprise Enclave. Virtualized server platforms for classified and non-classified networks.

 

Manage, configuration, installation, technical support, troubleshoot, and maintain computer operating systems, Windows Servers and automation systems for 4 major divisions of a large Telecommunications corporation.

 

Administration of Windows based applications, Operating Systems, Desktops, Laptops, Servers and Server Roles (AD DS, DHCP, DNS, DFS, Print Server, File Server).

 

Oversee Tier 2 Help Desk activities. Troubleshoot problems reported by users. Provide on and offsite training and network support for multiple offices for general PC projects. Supporting the imaging and re-imaging of laptops and workstations.

 

Produce computerized multimedia presentation and materials for employee meetings and other functions. Involved in development, testing and training of new software programs distributed throughout the region to additional users.

 

Develop and execute information service policies and procedures for supported organizations, Virtualization Technology, Cisco Unified Communications Manager, VoIP systems integration, system hardware maintenance, Cryptosystems.

 

Key Contributions:

Participated as the Systems Administrator, Information Assurance SME in the successful fielding of Gulf Division 75^th Training Command ATO,  Information Assurance Certification and Accreditation Process.

Provided remediation and mitigation guidance for cyber security threats for over 700 clients as Systems Analyst for Cyber Shield Exercise FY16.

Evaluated and reconfigured company’s Windows server setup, including reallocating SAN disk space to engineer a robust, scalable solution.

Wrote the Physical Security Plans and Standard Operational Procedures for the Hanson Army Reserve Center.

Researched, recommended and implemented network enhancements that improved system reliability and performance. Delivered a cohesive solution managing Cisco firewalls and containing all IDP software.

Provided enterprise services for Yongsan Army Garrison Seoul, South Korea for over 7000 users with no down time.

Setup multiple nodes throughout the United States and for missions overseas such as South Korea, Iraq, Saudi Arabia and Kuwait, Fort Lewis, WA, Fort Hunter Liggett, CA, Fort Bliss, TX, Fort Hood, TX, Fort McCoy, WI, Arlington Heights, IL, Fort Dix, NJ, Fort Jackson, SC, Fort A.P. Hill, VA, Birmingham, AL, Hattiesburg, MS.

 

Excelled in early IT career, advancing through increasingly responsible roles including:

US Army Hoover, AL (GS-2210-9)        IT SPECIALIST (CUSTSPT) 1/2014 to 5/2014

 

UDEMY CCNA Cisco Course

Computer studies, University of Maryland, College Park, Maryland

General Studies City Colleges of Chicago, Chicago, IL

Information Assurance (IA) Information Assurance Certification and Accreditation Process (DIACAP)

DoD Information Security Program and Protection of Sensitive Compartmented Information (SCI)

DoD Instruction 8520.2 – Public Key Infrastructure (PKI) and Public Key (PK) Enabling

DoD Directive 8521.01E – Department of Defense Biometrics

DoD Instruction 8523.01 – Communications Security (COMSEC)

DoD Directive O-8530.1 – Computer Network Defense (CND)

 

Additional Training:

 

A+, Network+, Security+, VMware vSphere 4.0 - 5.5, VMware Workstation, Linux Red Hat, Ubuntu , Centos, Oracle Solaris, Microsoft Active Directory, DNS/DC, Exchange Server, SharePoint, Print – File Server, Internet Information Server (IIS), Microsoft Windows operating systems (Server 2008 R2 with Hyper-V, Server 2003, Win 7, Vista, XP),Cisco IOS, Router and Switches Integration.

 

 

References

Mr. Sean Whipple Phone: 703-216-0978 Office: 850-467-0087

ARMA Global, Inc. | A General Dynamics Company Fort Walton Beach, FL 32548
 

CPT James Kemper Phone: 706-224-2631

CPT Ryan Kelly Phone: 334-328-8419

Mr. Marcus Bell Phone: 205-908-8013